| Operation | What we log | How long we keep it | Why do we log it? |
|---|---|---|---|
| Signup | Your account name, email (if provided), date of signup and selected subscriptions. | Forever | Password reset feature. Bonus programs. |
| Payments | Time stamp, notification from payments processing. | Forever | This is logged for billing purposes only. |
| VPN session | Time stamp, amount of traffic. | 31 days | This is logged for billing purposes only. |
We do not log your real IP, the source or the destination of your traffic
or any other individually identifying information, ever.
We need to keep track of the volume of traffic you use for our volume-based subscription plans. Every time you use Ivacy, we keep track of the volume of traffic sent to your internal IP address. Once you disconnect, we update your account statistics (like, user "johndoe" received 400MB of traffic). This is the only information left after the VPN session ends. Neither the source or the destination of your traffic, nor your real IP are ever logged.
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